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This store has earned the following certifications.
Our FAAY Teak 1/2 Tea Spoons are made from 100% teak. They are heat and moisture resistant, yet lightweight and handy. The comfortable handle ensures a good hold.
Our FAAY Teak Tea Spoons are sourced from sustainable teak forests in Thailand. Known for their heat and moisture resistance, these spoons are natural and healthy. The color may vary slightly based on the type of soil (it can be either dark or light golden brown), but no harmful chemicals are added. Instead, we finish them with coconut oil to ensure they are safe for you.
Unlike mass-produced tools, each FAAY Teak Spoon is handcrafted by local artisans. Purchasing these spoons supports their traditional craft skills and helps to keep this heritage alive for future generations. They truly are genuine artists in their craft.
To keep your FAAY Teak Spoon in great condition, simply wash it with warm water and a soft sponge. If there is any food residue, soak it in water for 5 minutes before washing. Store it in a dry place when not in use. While exposure to oil and heat may darken the color, they remain perfectly usable. Occasional oiling when they feel dry will prevent cracking.
If your FAAY Teak Spoon arrives in a condition that is not as shown, or if it breaks within 30 days, we will replace it promptly. Your feedback is invaluable to us, helping us to continue improving our handmade and heartcrafted products.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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